Software Alternatives, Accelerators & Startups

Ticketmaster VS StubHub

Compare Ticketmaster VS StubHub and see what are their differences

Ticketmaster logo Ticketmaster

At Ticketmaster, we strive to put fans first. Every day we're listening to your feedback and working to improve your experience before, during, and after events.

StubHub logo StubHub

StubHub is the world’s largest ticket marketplace with tickets available for over 10 million live sports, music and theatre events in more than 40 countries.
  • Ticketmaster Landing page
    Landing page //
    2019-09-28
  • StubHub Landing page
    Landing page //
    2023-10-05

Ticketmaster features and specs

  • Wide Event Selection
    Ticketmaster offers a comprehensive range of tickets for various events, including concerts, sports, theater, and more, making it a one-stop shop for event-goers.
  • Verified Tickets
    The platform ensures that all tickets available for purchase are verified and legitimate, reducing the risk of scams and counterfeits.
  • User-Friendly Interface
    The website and app feature an intuitive and easy-to-navigate interface, helping users quickly find and purchase tickets.
  • Mobile Ticketing
    Ticketmaster provides the convenience of mobile ticketing, allowing users to store and use tickets directly from their smartphones.
  • Pre-Sale Access
    Frequent users and special members often receive early access to tickets through pre-sale events, ensuring they can secure tickets before they sell out.

Possible disadvantages of Ticketmaster

  • Service Fees
    Ticketmaster charges additional service fees on top of the ticket price, which can significantly increase the overall cost.
  • High Demand Issues
    Popular events often see high demand that can lead to website crashes, long wait times, or the inability to purchase tickets.
  • Resale Market Challenges
    The resale market on Ticketmaster can sometimes feature inflated prices, making it difficult to find affordable tickets for popular events.
  • Limited Refunds
    The platform has strict refund policies, which can make it challenging to get a refund or exchange tickets once purchased.
  • Geographic Restrictions
    Some events or ticket types may be restricted based on geographic location, limiting access for international users.

StubHub features and specs

  • Wide Selection
    StubHub offers a vast inventory of tickets for a variety of events, including sports, concerts, and theater, providing users with numerous options to choose from.
  • User-Friendly Interface
    The platform is designed to be intuitive and easy to navigate, making it simple for users to search for and purchase tickets.
  • Ticket Guarantee
    StubHub provides a FanProtect Guarantee which ensures that purchased tickets are valid and will arrive in time for the event, giving buyers peace of mind.
  • Mobile App
    The StubHub mobile app allows users to buy and sell tickets on-the-go, enhancing accessibility and convenience.
  • Price Alerts
    Users can set up price alerts for specific events, notifying them when tickets fall within their budget.

Possible disadvantages of StubHub

  • High Fees
    StubHub charges service fees which can significantly increase the total cost of tickets, sometimes making them more expensive than purchasing directly from primary marketplaces.
  • Variable Pricing
    Ticket prices on StubHub can fluctuate depending on demand and availability, which may lead to prices being higher than the original face value, especially for popular events.
  • Seller Dependence
    As a resale marketplace, StubHub's inventory is dependent on sellers listing their tickets, which means availability and prices can be inconsistent.
  • Limited Customer Support
    Some users have reported challenges in reaching StubHub's customer service or receiving timely assistance with ticket issues.
  • Event Cancellations
    In the event of cancellations, refunds may not be immediate, and options for compensation can vary depending on the terms of sale.

Category Popularity

0-100% (relative to Ticketmaster and StubHub)
Online Ticketing
71 71%
29% 29
Event Management
72 72%
28% 28
Events
67 67%
33% 33
Event Registration
100 100%
0% 0

User comments

Share your experience with using Ticketmaster and StubHub. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Ticketmaster should be more popular than StubHub. It has been mentiond 51 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ticketmaster mentions (51)

  • Selling 2 Black Pumas 12/10 House of Blues at Face Value
    I have two tickets for the Black Pumas at the House of Blues in Houston, TX on Sunday, December 10th. Asking for face value of tickets, $77 each for standard GA. Tickets are via ticketmaster.com and you can securely purchase these tickets through cashortrade.org or this direct link. Source: about 1 year ago
  • need help with concert ticket asap!
    If it was just a bunch of letters/numbers/symbols and not actually a website link (i.e. https://ticketmaster.com or any valid website), then you are perfectly fine. Source: over 1 year ago
  • The Eras Tour: Asia Megathread
    One clarification - is the action for Singapore going to happen on ticketmaster.com or ticketmaster.sg? I made my account and added my card on .com so now I am confused. Source: over 1 year ago
  • What is the best site to buy tickets from?
    You can always buy from Ticketmaster, but you can also try one of the secondary marketplaces that have officially partnered with the NFL. The bar codes are guaranteed to work as long as you buy from one of the official NFL ticketing partners like StubHub, SeatGeek, or Vivid Seats. Source: over 1 year ago
  • Ticketmaster
    Always use ticketmaster.com, don't click through links. Change your password every day for 2-3 days again. Source: over 1 year ago
View more

StubHub mentions (16)

  • HOW DO I ENSURE MY TICKETS DONT GET DECLINED
    I bought three Coldplay MOTS GA Tickets from stubhub.com at 250 dollars each. Source: about 1 year ago
  • Dodgers or Angels (visiting LA)
    Go on stubhub.com and look for cheap tickets... You can find tickets for like 10-15 bucks depending on the day and team theyre playing (nosebleeds seats). Source: over 1 year ago
  • Has anyone sold Taylor Swift Tickets on Stubhub? The transfer email is sketchy "@roll.to"
    Would be nice if Stubhub would have 'stubhub.com' as their internal email domain for these so it wouldnt sketch people out. Still no email confirmation from them. Source: over 1 year ago
  • Cheap tickets for Bulls @ Clippers game
    Stubhub.com a day or two before the game. You'll find seats at good prices. Source: almost 2 years ago
  • Seeking Beetlejuice tix-2
    Saw 2 tickets available at stubhub.com, but at a premium price. Source: almost 2 years ago
View more

Ticket cancellation customer service Number +1(866) 409-3245

Dear customer service online ticket cancellation related any type of issue call now online ticket cancellation refund related any issue call now.

Why You Should Trust Us

Choosing the right ticket service can feel overwhelming when faced with countless platforms offering promises of the best deals and availability. That's why we’re here to help you decide between Ticketmaster and StubHub with a clear and transparent approach. Our comparisons focus on firsthand testing of each platform, from browsing experiences and ticket availability to customer support and refund policies. We avoid paid promotions or bias, aiming to provide you with a genuine understanding of which service works best for your needs—whether it’s pricing, ease of use, or reliability.

Transparency Disclosure

The reviews, classifications, and content presented on our site represent the informed opinions of our reviewers. Our mission is simple: to help our visitors choose the antivirus solution that’s right for them. Our company receives monetary compensation when users buy the products that we recommend by clicking the links featured on our website, Compare AntiVirus. Our editorial team puts countless hours of effort into providing accurate information regardless of the amount of monetary compensation received from affiliate links.

Privacy Policy

Signivis SRL ("us", "we", or "our") operates the our website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from our site.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected
Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Cookies and Usage Data
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We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information/improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Examples of Cookies we use:

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Signivis SRL uses collected data for various purposes:

To provide and maintain our service

To notify you about changes to our service

To allow you to participate in the interactive features of our service should you choose to do so

To provide customer care and support

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To monitor the usage of our service

To detect, prevent, and address technical issues

Transfer Of Data

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside of Romania and choose to provide us with information, please note that we transfer all data, including personal data, to Romania for processing. Your consent to this privacy policy followed by your submission of such information represents your agreement to the aforementioned transfer. Signivis SRL will take all steps necessary to ensure that your data is treated securely and in accordance with our privacy policy. Your personal data will not be transferred to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure Of Data
Legal Requirements

Signivis SRL may disclose your personal data in good faith that such action is necessary:

To comply with a legal obligation

To protect and defend the rights or property of Signivis SRL

To prevent or investigate possible wrongdoing in connection with our service

To protect the personal safety of users and the public

To protect against legal liability

Security Of Data

The security of your data is important to us; however, it needs to be clear that no method of transmission or electronic storage over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate services ("Service Providers") on our behalf or to assist us in analyzing how our service is used. These third parties have access to your personal data strictly to perform these tasks on our behalf and are obligated not to disclose or use the data supplied to them for any other purpose.

Analytics

We may use third-party service providers to monitor and analyze the use of our service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. Install the Google Analytics opt-out browser add-on to make your activity private. This add-on prevents Google Analytics’ javascript (ga.js, analytics.js, and dc.js) from recording and sharing your information. For more information on Google’s privacy rules, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our service may contain links to other sites that we do not operate. If you click on a third-party link, you will be directed to their site. We strongly advise you to review the privacy policies of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Children's Privacy Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personal identifiable information from anyone under the age of 18. If you are a parent or guardian and know that your children have provided us with personal data, please contact us. Should we become aware that we have collected personal data from a minor without parental consent, then we’ll take the appropriate steps to remove it from our servers.

Changes To Our Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

You’ll be notified via email, and a prominent notice will be posted on our service before the change becomes effective. The "effective as of” date will be displayed at the top of our privacy policy.

You are advised to review our privacy policy periodically for any changes. Changes to our privacy policy are effective as soon as they are posted on this page.